Privacy Policy

Effective Date: May 2, 2025

Welcome to AyaCart, a product by Ayatickets Ltd. Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile apps, or any of our services.

1. Information We Collect

We collect the following types of data when you interact with AyaCart:

a. Personal Information

• Full Name

• Email Address

• Phone Number

• Business Name

• Payment Information (Mobile Money, Card Details — processed via secure third-party providers)

b. Store Data

• Products added by you

• Orders received

• Customer information (only as needed for order processing)

c. Usage Data

• Device Information (browser, type, IP address)

• Location (approximate, for analytics and performance)

• Login history and activity logs

2. How We Use Your Information

We use your data to:

• Provide and maintain AyaCart services

• Enable payments and order management

• Personalize your experience

• Communicate important service updates or promotions

• Improve platform functionality through analytics

• Offer customer support

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your data with:

• Payment gateways (for Mobile Money, Visa, Mastercard, etc.)

• SMS or messaging services (e.g., WhatsApp, Telegram notifications)

• Analytics providers (Google Analytics, Facebook Pixel)

• Legal authorities if required by law

4. Your Rights & Choices

You have the right to:

• View or update your personal information

• Request deletion of your account

• Opt out of marketing emails or messages

• Withdraw consent where applicable

To exercise these rights, email us at info@ayacart.com.

5. Data Security

We implement strong technical and organizational measures to protect your data. This includes:

• Encrypted data transmission

• Secure payment processing

• Role-based access control on sensitive data

However, no platform is 100% secure, so we encourage users to protect their login credentials.

6. Cookies & Tracking

We use cookies and tracking tools like Facebook Pixel and Google Analytics to improve your browsing experience and run effective ads. You can disable cookies through your browser settings.

7. Children’s Privacy

AyaCart is not intended for use by children under 16. We do not knowingly collect data from children.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices. Please review their policies when you leave our site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of AyaCart after changes implies acceptance.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@ayacart.com

📞 Phone: +233 543 311 119

📍 Address: HM3J+W76, Transform Bible Miracle Ministry St, Weija, Ghana